Dassault Systèmes is Hiring for Mechanical engineer - FRESHER
The job you are looking for is no longer available..- Company Name
- Dassault System's
- Company Website
- https://www.3ds.com/
- Experience
- 0-3 years
- Job Role
- CAD/PLM Technical Support Engineer
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Pune
- Education
-
- BE/BTech
- Branch
-
- Mechanical Engineering
- Job will expire on
- 18 Jul 2024
Eligibility Criteria
- B.E., B.Tech (Mechanical/Production) from premier institutions with good academic track records 60% throughout in all academics with NO GAPS
- 0-3 years of Industry Experience with any CAD and/or PLM software
- Candidate should have undergone any CAD/PLM training or Certification of CAD/PLM software
- Exposure to PLM operations and concepts is an added advantage
- Good English communication skills, both written and ver, are required
- Must be able to help Customers and Development Team analyze and diagnose complex system problems via telephone or e-mail and make sound judgments based on deciding priorities
- Ability to work in a fast-paced dynamic environment
Job Description
- Assist Customers/Partners in troubleshooting and resolving issues involving the Dassault Systemes suite of PLM Products
- Respond immediately in case of Customer Crisis situations
- Work closely with customers and partners as the situation demands to resolve issues and ensure smooth deployment/production run
- Participate in customer calls on demand, demonstrating technical expertise and delivering enhanced value & satisfaction
- Create Knowledge capitalization content on key technical topics
- Be self-motivated and eager to engage in challenging situations demanding high reactivity, while continuously raising the standard of quality of DS Customer Support
- Able to troubleshoot and debug the issues by analyzing traces/logs and other third party tools
- Ensure Knowledge capitalization content creation at regular basis and spread awareness about it at every possible need and opportunity
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