Infosys is hiring for freshers as Process Executive
The job you are looking for is no longer available..- Company Name
- Infosys
- Company Website
- http://infosys.com/
- Job Role
- Process Executive
- Job Type
-
- Experienced
- Fresher
- Job Location
-
- Bengaluru/Bangalore
- Education
-
- Graduate
- Branch
-
- Aerospace Engineer
- Electromechanics Engineering
- Thermal Engineering
- MBA
- Industrial Engineer
- Automobile Engineering
- Electrical and Electronics Engineering
- Production Engineering
- Mechatronics
- Chemical
- Mining
- Civil
- Metallurgy
- Electronics and Communication Engineering
- Automation / Instrumentation
- Electrical Engineering
- Electronics and Telecommunication
- IT
- CS
- Mechanical Engineering
- Job will expire on
- 22 Jul 2023
Eligibility Criteria
- Graduate
- Service Line
- BPO Service Line
- Preferred Skills:
- Customer Service->Technical->Regular - Service Desk-> Voice->Chats->email Chats
Job Description
- L1 Service Desk Technical Support (JL2A & Jl3A)/Voice+Chat (NO 2B)
- European client - WFO/WF client location which is in Bellandur Bangalore
- 24/7 weekly shift roaster/International call handling experience,6 days working.
- Trouble shooting lists – VPN, BSOD, Bit locker, MS teams, Password reset, Active directory, Printer, Outlook/webmail/Add ins/PST/DST/, BIOS, Drivers & Installation
- Ping command
- Difference between service request & incidents.
- Aware about the SLA/Metrics handled.
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