Wipro is hiring for Software Engineer
The job you are looking for is no longer available..- Company Name
- Wipro
- Company Website
- http://wipro.com
- Experience
- Job Role
- Software Engineer
- Job Type
-
- Experienced
- Fresher
- Job Location
-
- Hyderabad
- Education
-
- ME/M.Tech
- BE/BTech
- Branch
-
- IT
- CS
- Job will expire on
- 23 Jul 2023
Eligibility Criteria
- Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool
- Troubleshooting desktop / laptop OS issues Installation / re-installation / configuration / Troubleshooting of systems, printers, scannersnstallation/re-installation/configuration / Troubleshooting of software/applications
- Installation / configuration / Troubleshooting of e-mail client Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update
- Install approved patches onto desktops / laptops which have failed automatic update
- Remove virus from respective desktop / laptop
- Handle IMAC’s (pre-approved, low impact – Install, Move, Add and Change)
- OS builds from approved image
- Problem solving Capability in Wipro, IBM, HP and Dell and other vendors laptop/ desktop Hardware
- Ability to quickly analyze & diagnose technical problems
- Problem determination and resolution within SLA's
- Work with Local & Global Teams
- Proactive and clear communication skills
- Quality and Process Knowledge
- Should be good in client communication skills
- Willing to Work on Shifts based on the projects need
- Desktop/phone setup for projects.
- Reducing repetitive calls.
Job Description
- Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool
- Troubleshooting desktop / laptop OS issues Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners Installation/re-installation/configuration / Troubleshooting of software/applications Installation / configuration / Troubleshooting of e-mail client Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update
- Install approved patches onto desktops / laptops which have failed automatic update
- Remove virus from respective desktop / laptop Handle IMAC’s (pre-approved, low impact – Install, Move, Add and Change)
Job Seeker Advisory & Application Guidelines
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