Wipro is hiring for Analyst
The job you are looking for is no longer available..- Company Name
- Wipro
- Company Website
- http://wipro.com/
- Job Role
- Analyst
- Job Type
-
- Experienced
- Fresher
- Job Location
-
- Gurgaon
- Education
-
- Graduate
- Branch
-
- Aerospace Engineer
- Electromechanics Engineering
- Thermal Engineering
- MBA
- Industrial Engineer
- Automobile Engineering
- Electrical and Electronics Engineering
- Production Engineering
- Mechatronics
- Chemical
- Mining
- Civil
- Metallurgy
- Electronics and Communication Engineering
- Automation / Instrumentation
- Electrical Engineering
- Electronics and Telecommunication
- IT
- CS
- Mechanical Engineering
- Job will expire on
- 21 Aug 2023
Eligibility Criteria
- Knowledgeable about the competency requirements
- Demonstrates (in parts) frequently with minimal support and guidance
Job Description
- Field all incoming help requests from clients via telephone and/or emails in a courteous manner
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Update on availability in the RAVE system to ensure productivity of the process
- Record, track, and document all queries received, problem-solving steps taken, and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all client queries
Job Seeker Advisory & Application Guidelines
Before You Apply
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