American Express is hiring for Customer Service Analyst
The job you are looking for is no longer available..- Company Name
- American Express
- Company Website
- http://Americanexpress.com
- Job Role
- Customer Service Analyst
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Haryana
- Education
-
- Graduate
- Job will expire on
- 04 Jan 2024
Eligibility Criteria
- Applicant must be a Graduate
- Enterprise Leadership Behaviors
- Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
- Bring Others with You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
- Do It the Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage
Job Description
- Managing and processing New Commercial Client and Card Member applications for EMEA & US market
- Servicing Clients through Emails or Inbound & Outbound calls
- Ensure established compliance measures are met when completing set up and maintenance of accounts.
- Performing appropriate checks against incoming Corporate Applications ensuring that AXP meets its regulatory, fraud, risk, AML, and due diligence requirements
- Liaising with internal Business Partners with relation to any erroneous or incomplete set ups received
- Manage the “end to end” journey of a commercial setup and Card Member
- Multitask and efficiently navigate through multiple screens and systems to effectively provide extraordinary customer care Work in a fast-paced, structured service center environment
- Document necessary account information and offer solutions that benefit the customer and our business
- Maintain acceptable performance standards, including effectiveness, efficiency, and quality
Job Seeker Advisory & Application Guidelines
Before You Apply
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