SAP is hiring for Support Engineer
The job you are looking for is no longer available..- Company Name
- SAP
- Company Website
- https://www.sap.com/index.html
- Job Role
- Support Engineer
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Bengaluru/Bangalore
- Education
-
- BE/BTech
- Branch
-
- Mechanical Engineering
- Electrical Engineering
- Job will expire on
- 05 Jan 2024
Eligibility Criteria
- Bachelor’s degree, or equivalent tertiary study
- 0-3 years' work experience with customer facing roles.
- Team player with ability to work independently and take ownership of assigned tasks.
- Good listener with excellent communication skills, empathetic, collaborative
- Resourceful self-starters with strong interpersonal skills who are eager learners.
- Interested in technology, innovation, and how digital platforms can solve business challenges.
- Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure.
Job Description
- Strong customer engagement skills and developing into a Trusted Advisor within a large, enterprise client.
- Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as TQM: resourcing, staffing, scope management, risk and issues management, escalation management.
- Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration
- Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing P&L on contract level.
- Working as a core member of a virtual account team and orchestrating cross-account internal governance.
- Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
- Engagement governance, executive reporting & presentations
- Gain experience in design, implementation, and change management projects.
- Facilitation, negotiation, and de-escalation skills
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