Citi is hiring for Software Engineer
The job you are looking for is no longer available..- Company Name
- Citi
- Company Website
- http://citi.com/
- Job Role
- Ops Sup Analyst 1
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Chennai
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
- Job will expire on
- 16 Jan 2024
Eligibility Criteria
- 0-2 years relevant experience
- Proficient in Microsoft Office
- Ability to work under pressure and manage deadlines or unexpected changes
- in expectations or requirements
- Self-motivated and detail oriented
- Proven organization and time management skills
- Demonstrated problem-solving and decision-making skills
- Consistently demonstrates clear and concise written and verbal communication skills
- Bachelor’s degree/University degree or equivalent experience
Job Description
- Reconciliation and Resolution of General Ledger outages and supervise escalated issues, providing efficient and effective service to Citi’s clients
- Recommending new work procedures to help streamline operations
- Comprehensive knowledge of General Ledger Reconciliation / Research / Investigation process across multiple applications Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries
- Assist with ongoing Lean and process improvement projects
- Update help content used by Knowledge Hub end users to service client inquires, as needed
- Execute work assigned, including annual review certification and change requests Serve as liaison to business for work assignments by asking fact finding questions, following up on open items and helping with content approval
- Monitor work progression ensuring completion of assignments by requested due date
- Ensure consistent application of team process controls
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
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