PayPal is Hiring For Global Technical Support Engineer Intern - Fresher

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Company Name
PayPal
Company Website
https://www.paypal.com/in/home
Experience
0-2 years
Job Role
Global Technical Support Engineer Intern
Job Type
  • Experienced
  • Internship
  • Fresher
Job Location
  • Bengaluru/Bangalore
Skills
  • Good Communication Skill
Education
  • BE/BTech
Branch
  • CS
Job will expire on
16 Jan 2024

Eligibility Criteria

  • Love and understanding of technology, whether it be hardware, software, or other emerging technologies.
  • Should feel brave leaping into the unknown and always be able to ask why. (Curious, motivated, self-serving, ability to take risks in a supportive / safe environment).
  • Be comfortable with change - agility is key! (Be comfortable with supporting evolving product suite)
  • Collaborate with internal and external partners toward problem solving
  • Technical trusted advisor for our merchants
  • Spends less time worrying about the problem and more time focusing on how to solve it
  • Good communicator both written and verbal
  • Experience in a role that puts you in direct contact with customers or clients.
  • Possess patience and a desire to be a Customer Champion, (Customer empathy and 

Job Description

  •   The role involves significant interaction with our merchants, internal stakeholders & engineering teams via e-ticketing, e-mail and support via phone.
  •   Identifies irregularities in functionality and unexpected behaviours with PayPal products and services.
  •   Installation and configuration of payment APIs, and commerce products.
  •   Communication with regard to technical issues to PayPal merchants and internal departments.
  •   Ability to diagnose and identify issues with API’s, Code, Services, and Network connectivity.
  •   Supports software involved with merchant payment processing.
  •   Supports onboarding of merchants with a payment processing solution.
  •   Team Projects
  •   Develops in-depth technical documents for distribution to PayPal merchants.
  •   No travel required

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