Paisa Bazaar is hiring for Customer Service Associate
The job you are looking for is no longer available..- Company Name
- Paisa Bazaar
- Company Website
- https://www.paisabazaar.com/
- Job Role
- Customer Service Associate
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Gurgaon
- Education
-
- Graduate
- Job will expire on
- 18 Jan 2024
Eligibility Criteria
- Should be able to converse in English efficiently
- Under Graduate/ Graduate/ Post Graduate
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and attention to detail.
- Basic computer skills and familiarity with customer service software.
- Ability to work in a fast-paced environment and adapt to change
Job Description
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Gather customer feedback and share it with our Product, Sales, and Marketing teams
- Educational qualification Pursuing graduation or passed graduation
Job Seeker Advisory & Application Guidelines
Before You Apply
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