In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.
Concentrix is hiring for Software Engineer
The job you are looking for is no longer available..- Company Name
- Concentrix
- Company Website
- http://concentrix.com/
- Job Role
- Specialist
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Gurugram
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
- Job will expire on
- 20 Jan 2024
About Company
Eligibility Criteria
- Good communication skills with high level of English proficiency
- Good knowledge of MS Excel, PowerPoint as well a other data visualization tools
- Willing to work in a 24*7 environment and 5 days working.
- Candidates with background in Reporting or Workforce Management will be preferred.
- Ability to handle pressure situations.
- Candidate with Scheduling, Cap Planning & Forecasting skill will be preferred.
- Advanced user of MS Excel (Macros, Pivot tables, Vlookups, PowerPivot)
- Experience writing macros.
- Experience working with leading BI visualization tools (Power Bi, Tableau, QlikView, Looker)
- Experience using SQL - preferred.
- Educational Qualification: Graduate
Job Description
- Performs analyses of metrics to identify trends as well as areas of immediate concern and escalates to management attention, as necessary.
- Applies learnings from reports / analytics to the operations organization to foster an environment of continuous improvement and accountability.
- Summarize and present data findings, recommendations, and methodology to senior leadership, department leadership and enterprise stakeholders.
- Develops strong relationships with key operational leadership by spending time understanding their goals and business objectives and leverages data to improve their results.
- Works to develop ways to capture data more efficiently over time to ensure sustainable process.
- Responsible for handling first level escalation.
- Proactively resolves data issues across systems to ensure reporting is accurate and timely.
- Possible Client interactions based on presenting outputs of analysis.
- Demonstrate experience in applying improvement techniques and producing results for a function and/or business unit.
- Works with multiple teams of business practitioners to synthesize findings, develop improvement recommendations and lead execution of initiatives.
- Drive data driven decision making culture within the specific LOB or function.
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