Amazon is hiring for Software Engineer

The job you are looking for is no longer available..
Company Name
Amazon
Company Website
http://amazon.com/
Job Role
Software Engineer
Job Type
  • Experienced
  • Fresher
Job Location
  • Karnataka
Education
  • BE/BTech
Branch
  • IT
  • CS
Job will expire on
23 Jan 2024

Eligibility Criteria

  • Bachelor’s Degree in any field
  • Overall 1-4 years of experience which includes 1+ years of directly working with customers using computer systems and technology components
  • 6+ months of experience in Contact Center and/or customer facing roles in a fast-paced environment
  • General knowledge in one or more technology domain areas (e.g., cloud computing, internet, network, software, systems)
  • Computer literacy with experience using Windows/MS Office (i.e., Outlook, Excel)
  • Demonstrated advanced proficiency in English both written and spoken
  • Familiarity with Web Technologies and the Internet.

Job Description

  • Providing innovative customer service to address billing, account access and authentication inquires and general resource management while keeping customer data safe.
  • Working with other customer support teams to ensure a consistent and high-quality level of support.
  • Identifying root-causes of customer issues, areas for improvement and providing valuable feedback to business and development teams.
  • Assisting with customer communication during AWS critical launches and support events.

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