Telstra is hiring for Software Engineer
The job you are looking for is no longer available..- Company Name
- Telstra
- Company Website
- http://telstra.com
- Experience
- 0-3 years
- Job Role
- Technical Support
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Bengaluru/Bangalore
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
- Job will expire on
- 29 Jan 2024
Eligibility Criteria
- 0 to 3 years working in IT industry.
- CCNA or equivalent.
- Knowledge on firewalls.
- Strong understanding on Routing & Switching.
- Incident Management Experience.
- Previous Customer Service experience.
- Written and Verbal communication skills and good English comprehension
Job Description
- This role is responsible for continuously improving service reliability and rapidly restoring customer incidents.
- Working across all aspects of the customer support experience.
- Detect and prevent incidents before they occur.
- Aid the development and implementation of new technologies to ensure Telstra leads the ICT industry. (For example: Networking)
- Identify and implement opportunities to improve process, efficiencies, and customer experience.
- Provide input into learning and development for our entire ecosystem.
- Cross Skill into different technology hubs
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