Kone is hiring for Software Engineer

The job you are looking for is no longer available..
Company Name
Kone
Company Website
http://kone.com/
Job Role
Graduate Engineer Trainee
Job Type
  • Fresher
  • Experienced
Job Location
  • Chennai
Education
  • BE/BTech
Branch
  • IT
  • CS
Job will expire on
23 Feb 2024

Eligibility Criteria

  • Accountable for maintenance technicians motivation and competence development
  • Accountable for determining and checking technicians performance objectives
  • Accountable for communication to his technicians
  • Accountable for managing technician absences and back-up, and callout technician scheduling
  • Accountable for technician timesheet validation prior to payroll
  • Accountable for equipment assignment to technician and technician workload balancing
  • Responsible of defining the technician capacity need and for the technician hiring and selection process
  • Accountable for defining, authorizing replacement , managing technician’s tools, vans, phone/PDA and instruments

Job Description

  • Accountable for customer satisfaction through quality of service and precise communication
  • Accountable for equipment safety and performance
  • Accountable for selling service repairs
  • Accountable for the sales lead volume, quality, and further processing of sales leads
  • Accountable for resolving customer service quality complaints
  • Accountable for resolving customers invoicing complaints related to maintenance operations
  • Service operations
  • Accountable for the end-users, the sites and the technicians safety
  • Accountable for the delivery of service according to the service contract requirements, the time limits, the KONE quality standards and the local regulations
  • Accountable for the control of the field operations costs and CMII

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