Wipro is hiring for Software Engineer
The job you are looking for is no longer available..- Company Name
- Wipro
- Company Website
- http://wipro.com/
- Job Role
- System Engineer
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Mumbai
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
- Job will expire on
- 23 Feb 2024
Eligibility Criteria
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
Job Description
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed
Job Seeker Advisory & Application Guidelines
Before You Apply
Review the required educational stream, minimum cutoff percentage, eligible graduating batch, and job location carefully. Update your resume with relevant project highlights matching the job role before submitting your application.
100% Free & Anti-Fraud Notice
JobInvent and legitimate hiring employers never charge fees for job applications, interview scheduling, coding assessments, or offer letters. Never pay money to anyone promising guaranteed job placements. Report suspicious activity to admin@jobinvent.com.
Interview Preparation Tip: Need help with HR or technical rounds for this role? Check our free Interview Questions & Answers and real Interview Experiences from candidates across top MNCs.
Latest Posts
Dredging Corporation of India Recruitment 2026 – Walk in
Posted: October 28, 2026
BOBCAPS Business Development Manager Recruitment 2026 - Apply Online
Posted: October 28, 2026
Xylem Recruitment Drive 2026 | Xylem Hiring Mechanical Engineer
Posted: October 27, 2026
Copeland Recruitment Drive 2026 | Copeland Hiring Thermel Engineer
Posted: October 27, 2026
Bloom Energy Recruitment Drive 2026 | Bloom Energy Hiring Mechanical/AerospaceEngineer
Posted: October 27, 2026
WSP Recruitment Drive 2026 | WSP Hiring Mechanical Engineer
Posted: October 27, 2026