Telstra is hiring for Software Engineer
The job you are looking for is no longer available..- Company Name
- Telstra
- Company Website
- http://telstra.com.au/
- Job Role
- Analytics Analyst
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Bengaluru/Bangalore
- Education
-
- BE/BTech
- Branch
-
- CS
- IT
- Job will expire on
- 26 Feb 2024
Eligibility Criteria
- Proficiency in SQL to gather and manipulate data for analysis and reporting purposes.
- Strong data analytical skills using tools such as MS Excel, SQL,R, Python, process intelligence, etc., to derive insights from data.
- Familiarity with data analysis and process automation tools like mini tab
- Excellent analytical thinking abilities
- Understanding of metric governance
- Storytelling and presentation of insights
- Experience in process performance analysis
- Proficiency in process simulation
- Experience in monitoring process improvement
- Lean Six Sigma or Continuous Improvement Methodologies
- Effective communication and influencing
- Change Management
Job Description
- Support Once and Done program: You will support business-as-usual (BAU) reporting activities for the Once and Done program. This includes ensuring smooth coordination and communication among the stakeholders involved.
- In close collaboration with business and IT stakeholders, you are responsible for gathering and executing data requirements. You also play a crucial role in reviewing SQL codes to create and sustain a robust reporting solution for Once and Done metrics.
- Analyse the connection between improved Once and Done metrics, positive eNPS performance and other lagging metrics regularly. Provide reports on how enhancing Once and Done metrics positively affects eNPS scores. Monitor the impact and trends and offer recommendations for leveraging Once and Done metrics to drive positive customer experience
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