Microsoft is hiring for Customer Success Executive
The job you are looking for is no longer available..- Company Name
- Microsoft
- Company Website
- https://www.microsoft.com/en-in/
- Job Role
- Customer Success Executive
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Bengaluru/Bangalore
- Education
-
- Graduate
- Job will expire on
- 01 Mar 2024
Eligibility Criteria
- Demonstrate advanced insights and understanding of customer’s business/industry and challenge appropriately the way a customer views both their business and processes.
- Orchestrate and gain strong buy-in with multiple external and internal teams and be highly connected to PowerShare SMEs throughout the customer’s lifecycle.
Job Description
- Manage up to 50 small to mid-sized customers (annual customer revenue between $2-3 million).
- Be accountable to drive efficient usage of PowerShare and services within customers by driving the creation and execution of a thorough and action-oriented Adoption Plan.
- Implement PowerShare at spoke accounts (install, train, test and ensure connectivity).
- Build awareness in the marketplace, educate prospects, and meet or exceed your assigned objectives by expanding the PowerShare footprint across our client base.
- Create value for customers by ensuring they clearly define business outcomes and then build a “success plan” with the appropriately identified objectives, stakeholders, milestones, risks, and metrics needed to achieve them.
- Be accountable to drive efficient usage of PowerShare within customers by driving the creation and execution of a thorough and action-oriented Adoption Plan.
- Build, maintain and leverage relationships within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on Microsoft+Nuance’s behalf.
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