Kotak is hiring for Asistant Manager
The job you are looking for is no longer available..- Company Name
- Kotak
- Company Website
- http://kotak.com/
- Job Role
- Customer Service Representative
- Job Type
-
- Experienced
- Fresher
- Job Location
-
- Mumbai
- Education
-
- Graduate
- Branch
-
- Aerospace Engineer
- Electromechanics Engineering
- Thermal Engineering
- MBA
- Industrial Engineer
- Automobile Engineering
- Electrical and Electronics Engineering
- Production Engineering
- Mechatronics
- Chemical
- Mining
- Civil
- Metallurgy
- Electronics and Communication Engineering
- Automation / Instrumentation
- Electrical Engineering
- Electronics and Telecommunication
- IT
- CS
- Mechanical Engineering
- Job will expire on
- 01 May 2024
Eligibility Criteria
- Education: Graduate
Job Description
- Make Outbound call to customers to revive the Insurance policy by convincing the customer to pay the outstanding premium
- Should maintain a Professional behavior with the customer throughout the Revival calling process.
- Give complete and correct information on all the product purchased by the customer if asked by the customer
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Meet targets on Revival business, productivity and Quality.
- Ensure customer “delight” and consistent service experience, including success receipt of customer premium payment
- Adherence to Information Security norms & quality process norms.
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