Mozilor is hiring for Software Engineer - Fresher
The job you are looking for is no longer available..- Company Name
- Mozilor
- Company Website
- http://mozilor.com
- Experience
- 0-1 year
- Job Role
- Technical Support Engineer
- Job Type
-
- Fresher
- Job Location
-
- India
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
- Job will expire on
- 21 May 2024
Eligibility Criteria
- 0-1 year experience in the software/tech industry
- 2023/2024 Graduates Preferred
- Hands-on experience with configuring software products
- Good understanding on JavaScript, HTML, CSS
- Customer-centric orientation with strong communication skills in English (written and verbal)
- Analytical, problem-solving, and troubleshooting skills
- A technical background, preferably in software engineering.
Job Description
- Provide Chat / Email based support to international customers for our SaaS Product
- Resolve all pre-sales and post-sales customer queries on-time following support SLA
- Delight customers by assisting them with their queries regarding the product
- Analyze and understand a problem from the customer’s point of view.
- Take the role of a consultant in evaluating customer’s requirements and map it to product features.
- Configure the product on behalf of customers based on their requirements
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