Acqueon is hiring for Software Engineer
The job you are looking for is no longer available..- Company Name
- Acqueon
- Company Website
- http://acqueon.com/
- Job Role
- Product Support Engineer
- Job Type
-
- Experienced
- Fresher
- Job Location
-
- Bengaluru/Bangalore
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
- Job will expire on
- 08 Jun 2024
Eligibility Criteria
- Understand omni channel communication technologies and their role in the contact center
- Good listening and comprehension skills.
- Quick on your feet while consultatively working with the end customer to implement the solution
- A natural ability to dig in and resolve technical issues in structured manner
- Have a commitment to excellence in taking care of our customers and expect the same from others
- Windows operating systems, MS SQL, IIS, and VM Ware
- Familiarity with IP Networking, SQL, and RestAPIs
- Experience with deploying products in cloud platforms (AWS, Azure, etc.)
- Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
- Previous experience with outbound contact center products is a plus
Job Description
- Acqueon is growing company in a fast-paced technical environment where we provide products that help our customers provide awesome customer experience to their customers.
- The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
- The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
- You will primarily work remotely but there’s opportunities to work onsite too.
- You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
- You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
- Training and supporting user testing are the last steps before you get to see the fruits of your labor move into a production setting.
- If you are passionate about using technology to solve problems and helping customers get value from their product investment, we want to talk to you!
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