UKG is hiring for Software Engineer
The job you are looking for is no longer available..- Company Name
- UKG
- Company Website
- http://ukg.com/
- Experience
- 0-1 year
- Job Role
- Cloud Operations Specialist
- Job Type
-
- Fresher
- Job Location
-
- Noida
- Education
-
- BE/BTech
- Branch
-
- CS
- IT
- Job will expire on
- 21 Jun 2024
Eligibility Criteria
- BE/B.tech/MCA degree in Computer Science or related discipline or equivalent experience and a minimum of 0-1 years related work experience, implementing or supporting enterprise software applications used in web environment.
Job Description
- Monitoring support queue and dispatching application support tickets to relevant stakeholders
- Review/assess technical situation and establish case priority/severity in accordance with the service level agreement.
- Expected to analyze & troubleshoot customer application issues and system generated alerts from technical support standpoint
- Installs, tests, documents, and troubleshoots assigned UKG's Product installations / deployments which includes service pack upgrades, application patch Installation etc.
- Communicates effectively to both technical and non-technical individuals at various levels of customer organizations, as well as internally
- Demonstrate good judgment in selecting methods and techniques for obtaining solutions.
- Coordinate and work along with DBA team for performing database refreshes of Non-Prod environments with production copy, whenever requested by customer.
- Perform pre/post application validations as part of any planned/unplanned downtime
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