Zoho is hiring for Software Engineer
The job you are looking for is no longer available..- Company Name
- Zoho
- Company Website
- http://zoho.com/
- Job Role
- Technical Support Engineer
- Job Type
-
- Experienced
- Fresher
- Job Location
-
- Chennai
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
- Job will expire on
- 29 Jun 2024
Eligibility Criteria
- Excellent verbal and written English communication skills
- Attention to detail and a strong desire to learn
- Willingness to work in night shifts and weekend shifts either permanently or on a rotational basis
- Should be flexible with all modes of Support - Email, Live chat and Calls
- Experience in Technical Support Engineer / Customer Success Specialist with an Email Service Provider OR Email Security Software Vendor OR Domain Hosting Provider would be an added advantage.
- Basic knowledge of Networking and Active directory.
Job Description
- Answer customer queries about product features and capabilities through phone, e-mail & chat.
- Efficiently troubleshoot technical issues reported by customers and assist them with in-product
- and third party configurations.
- Take ownership of the unresolved cases and coordinate with internal teams to ensure prompt
- resolution.
- Work closely with the Engineering and Product Management teams to escalate critical issues and
- provide suggestions for product enhancement.
Job Seeker Advisory & Application Guidelines
Before You Apply
Review the required educational stream, minimum cutoff percentage, eligible graduating batch, and job location carefully. Update your resume with relevant project highlights matching the job role before submitting your application.
100% Free & Anti-Fraud Notice
JobInvent and legitimate hiring employers never charge fees for job applications, interview scheduling, coding assessments, or offer letters. Never pay money to anyone promising guaranteed job placements. Report suspicious activity to admin@jobinvent.com.
Interview Preparation Tip: Need help with HR or technical rounds for this role? Check our free Interview Questions & Answers and real Interview Experiences from candidates across top MNCs.
Latest Posts
Dredging Corporation of India Recruitment 2026 – Walk in
Posted: October 28, 2026
BOBCAPS Business Development Manager Recruitment 2026 - Apply Online
Posted: October 28, 2026
Xylem Recruitment Drive 2026 | Xylem Hiring Mechanical Engineer
Posted: October 27, 2026
Copeland Recruitment Drive 2026 | Copeland Hiring Thermel Engineer
Posted: October 27, 2026
Bloom Energy Recruitment Drive 2026 | Bloom Energy Hiring Mechanical/AerospaceEngineer
Posted: October 27, 2026
WSP Recruitment Drive 2026 | WSP Hiring Mechanical Engineer
Posted: October 27, 2026