Microsoft is hiring for Software Engineer
The job you are looking for is no longer available..- Company Name
- Microsoft
- Company Website
- http://microsoft.com/
- Experience
- 1+ years
- Job Role
- Data Center Technician
- Job Type
-
- Experienced
- Job Location
-
- Hyderabad
- Education
-
- BE/BTech
- Branch
-
- CS
- IT
- Job will expire on
- 29 Jun 2024
Eligibility Criteria
- 1+ years' experience supporting IT equipment or related technology.
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Job Description
- Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
- Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
- Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
- Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training.
- Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
- Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
- Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities.
- Embodies our culture and values.
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