Wipro is hiring for Software Engineer
The job you are looking for is no longer available..- Company Name
- Wipro
- Company Website
- http://wipro.com
- Job Role
- System Engineer
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Hyderabad
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
- Job will expire on
- 05 Jul 2024
Eligibility Criteria
- Application Packaging - Windows
Job Description
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
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