Catalyzing the era of pervasive intelligence, Synopsys delivers trusted and comprehensive silicon to systems design solutions, from electronic design automation to silicon IP and system verification and validation. We partner closely with semiconductor and systems customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow.
Synopsys Recruitment Drive 2025 | Synopsys Hiring Software Engineer
The job you are looking for is no longer available..- Company Name
- Synopsys
- Company Website
- http://www.synopsys.com/
- Job Role
- Intern
- Job Type
-
- Internship
- Job Location
-
- Bengaluru/Bangalore
- Skills
-
- Good Communication Skill
- Education
-
- BE/BTech
- Diploma
- Branch
-
- CS
- Job will expire on
- 04 Jun 2025
About Company
Job Overview
- Providing IT support through phone, tickets, and chat to Synopsys workforce around the world.
- Resolving problems of moderate scope involving laptops/desktops, mobile devices, and applications.
- Handling common account issues and troubleshooting effectively.
- Providing ticket status updates to management and end-users.
- Maintaining effective relationships with end users.
- Exercising judgment within defined procedures and practices to determine appropriate actions.
Eligibility Criteria
- Technical degree or diploma in a related field.
- 2-3 years of experience in End-user/Desktop Support.
- Proficiency in debugging within the Windows environment.
- Experience with Microsoft Office, Outlook Exchange email, and Remote Access.
- Knowledge of Windows Active Directory Services and Exchange email tools.
Things To Remember
- A strong communicator, both verbally and in writing.
- Patient and polite in handling customer interactions.
- Detail-oriented with excellent organizational skills.
- A team player with strong interpersonal skills.
- Adaptable and able to exercise sound judgment within defined procedures.
Job Description
- Ensuring smooth and efficient IT operations within Synopsys.
- Enhancing user satisfaction through prompt and effective problem resolution.
- Contributing to the overall productivity of the workforce by minimizing downtime.
- Supporting the implementation of IT projects and service delivery initiatives.
- Maintaining a robust IT knowledge base through content management.
- Fostering a positive user experience and maintaining high standards of customer service.
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