- We are looking for Technical Support Engineers who are proficient with Java-based technologies andframeworks.
- As a Software Engineer in Product Support, your primary focus is to is to troubleshoot
- HealthEdge customers issues and improve user experience over time and provide technical support to
- internal and external clients, for both hosted and on-premises solutions by supporting our diverse
- product portfolio.
- You will collaborate through innovation with IT, operations teams, product
- development and product management and various stake holders.
HealthEdge Recruitment Drive 2025 | HealthEdge Hiring Software Engineer
The job you are looking for is no longer available..- Company Name
- Health Edge
- Company Website
- http://healthedge.com/
- Experience
- 1-4 years
- Job Role
- Software Engineer
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Bengaluru/Bangalore
- Skills
-
- Java
- Linux
- SQL
- Oracle PL/SQL
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
- Job will expire on
- 17 Jul 2025
Job Overview
Eligibility Criteria
- 1-4 years of experience in analysis, maintenance and support, implementation, and testing of
- software systems in Java, J2EE, and Internet technologies.
- Experience in SOAP and REST based Web services.
- Experience in understanding and debugging Java 7+ version code, WebLogic, Oracle RDBMS
- based applications.
- Hands on with Linux and shell or other Unix scripting languages.
- Experience with code versioning tools such as GIT, Bitbucket.
- Hands-on experience in SQL basics and SQL joins.
- Prior experience with performance optimization and troubleshooting of Java applications and
- familiar with application performance management tools like AppDynamics, Splunk , solar winds.
- Familiarity with modern front-end CI-CD build pipelines and tools (Insuranc
- Good to have domain knowledge on Healthcare/US Health Insurance.
Job Description
- Issue Triage and code debugging.
- Assist the customers to quickly identify issues or get workarounds for the various issues.
- Act as a liaison between engineering, IT Operations, and consulting teams to resolve incidents.
- Exercise judgment within defined practices and procedures, provide status on progress and
- makes recommendations on process improvements.
- Manage work assignments, priorities, and schedules with input from senior specialists or direct
- manager.
- Participate in peer reviews of issue analysis.
- Have technical/Functional discussions with customers to find the best possible sproactivel
- Build and deploy tools to identify product issues proactively.
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