Ashnik Technology Solutions Pvt. Limited is looking for Technical Support Engineer @ Bangalore

www.jobinvent.com 08 Aug 2019
Company Name
Ashnik Technology Solutions Pvt. Limited
Company Website
https://www.ashnik.com/about-us/
Experience
2 - 4 yrs
Job Role
Technical Support Engineer
Job Type
  • Experienced
Job Location
  • Bengaluru/Bangalore

About Company

  • Ashnik is one of the leading enterprise open source solutions and consulting companies in Southeast Asia & India.
  • We empower organisations to digitally transform thru the adoption of open source solutions, services and technologies – helping them turn agile, innovative and cost efficient.Founded in 2009, we have since enabled over 100 leading enterprises through Database Platform & Integration, DevOps & Microservices, Analytics Platforms and Training Solutions.
  • Headquartered in Singapore, our presence ascends into Indonesia, Malaysia, Philippines, Thailand, Vietnam and India.

Eligibility Criteria

  • Candidate should be Engineering or Equivalent Degree with 2 to 4 years of experience in technical support role with at least 2+ years experience working across multi-cultural and geographically distributed teams. Experience in trouble shooting, maintaining and supporting production setup
  • Attention to details.
  • Ability to interact effectively with customers for problem resolution.
  • Sense of urgency and ownership to get problems solved in timely manner
  • Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

Job Description

  • Ashnik is looking for talented and passionate people to be part of technical support team. 
  • You will be responsible for solving technical problems to ensure uptime. 
  • You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance.

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