- We, at Wenger and Watson Inc, made our tryst with destiny in 2002. Since then, we have emerged a leader in providing humanOver the years, we have built profound expertise in the area of Machine Learning. Our clientele range from large eCommerce, Healthcare, Video Analytics to Financial Entities.
- Resource solutions to some of the best companies. Considered one of the top recruitment firms in Bangalore, we provide manpower solutions to both IT and non-IT sectors. We specialize in Leadership Hiring, Startup Hiring, Business Incubation Services and HR Advisory.
- Wenger and Watson is featured in Silicon India Magazine as the Top Recruitment firm Company of the year 2014 and 2015 in Staffing and Recruitment. W&W envisions moving beyond the countries ‘and business’ perimeters and serving across key countries like Middle East, Africa, Singapore U.S
- The success of Wenger and Watson Inc. has been built on unparalleled insights into the people dynamics of corporations and their leadership requirement at the highest levels. We commit ourselves to establishing long-term strategic relationships with our clients.
Wenger & Watson Inc. is hiring Experienced Technical Support Engineer @ Bangalore
- Company Name
- Wenger & Watson Inc
- Company Website
- http://wengerwatson.com/
- Experience
- 1 to 6 years
- Job Role
- Technical support associate
- Job Type
-
- Experienced
- Job Location
-
- Bengaluru/Bangalore
- Skills
-
- Html, CSS
- JavaScript / Jquery
About Company
Eligibility Criteria
- Past working experience with Javascript, HTML, CSS in a client facing role
- Experience with customer communications/ support software (Zendesk, Intercom or similar)
- Excellent oral and written communication skills, presentation and social skills, and the ability to interface to senior levels of the customer organisation.
Job Description
- Candidate should have Bachelors or Masters degree in Computer Science/ Engineering with 1+ years of experience in customer facing role. Ability to understand and handle product issues/escalations independently
- Responsible for providing product support to Whatfix customers/ partners via phone and electronically for any product issues they may be experiencing with Whatfix solutions.
- Respond to a variety of incoming support and product inquiries from customers in a timely, professional and effective manner. Assure customer issues are managed within target Service Level Agreements (SLA) and all customer\partner interactions and activities are well documented.
HR Email ID: Click here to send resume
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