Collabera Technologies Private Limited is looking for ( Experienced ) Technical Support Engineer @ Pune

www.jobinvent.com 20 Aug 2019
Company Name
Collabera Technologies Private Limited
Company Website
www.collabera.com/
Experience
0.5 - 3 Years
Job Role
Technical Support Engineer
Job Type
  • Experienced
Job Location
  • Pune

Job Description

  • Any Graduate. ITIL, RHCSA, RHCE, VMWARE Certification is an added advantage.
  • Work Experience: 6 Months to 3 year
  • Strong Hands on experience on Linux & Virtulisation
  • Must have excellent communication skills
  • Looking for candidates who are interested in rotational shifts.
  • Good Hands on experience on Linux and Virtualization.
  • Key Responsibilities/ Accountability:
  • Respond to and resolve all customer inquiries (via phone, e-mail and web)
  • Maintain high level of customer satisfaction
  • Maintain clear and concise ticket documentation with all required data and fields
  • Escalate service requests and issues appropriately
  • Exercise independent thought within defined procedures and practices
  • Manage priorities and act on factors that create priorities
  • Generate Knowledge Base entries 

Job Seeker Advisory & Application Guidelines

Before You Apply

Review the required educational stream, minimum cutoff percentage, eligible graduating batch, and job location carefully. Update your resume with relevant project highlights matching the job role before submitting your application.

100% Free & Anti-Fraud Notice

JobInvent and legitimate hiring employers never charge fees for job applications, interview scheduling, coding assessments, or offer letters. Never pay money to anyone promising guaranteed job placements. Report suspicious activity to admin@jobinvent.com.

Interview Preparation Tip: Need help with HR or technical rounds for this role? Check our free Interview Questions & Answers and real Interview Experiences from candidates across top MNCs.