Genetic Callnet Consultancy Private Limited is looking for ( Experienced and Fresher ) Technical Support Executive @ Mumbai

www.jobinvent.com 31 Aug 2019
Company Name
Genetic Callnet Consultancy Private Limited
Company Website
https://geneticcallnet.com/
Experience
0 - 5 Years
Job Role
Technical Support Executive
Job Type
  • Experienced
  • Fresher
Job Location
  • Mumbai

Job Description

  • Candidate should be Any Graduate with basic technical skills including knowledge of Microsoft windows Operating Systems, Microsoft Office suite, and common printer issues.
  • Must have basic installation, configuration and support of IT equipment (PC, laptops, printers etc.). 
  • Basic understanding in troubleshooting Internet Connectivity, LAN /WAN related Issues.
  • Ability to deal with difficult callers
  • An ability to communicate with customers and understand customer requirements.
  • Ability to speak and write clearly and accurately;
  • Effective listening skills & Multi-tasking capabilities;
  • Skills : Troubleshooting,Ticketing tools ,Remote Support, Customer Support
  • Shifts : 5 days working,2 Rotational offs 

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