Allstate Solutions Private Limited is looking for ( Experienced and Fresher ) Technical Support Associate @ Pune
- Company Name
- Allstate Solutions Private Limited
- Company Website
- https://www.allstate.com/india/main.aspx
- Experience
- 0 - 1 Years
- Job Role
- Technical Support Associate
- Job Type
-
- Experienced
- Fresher
- Job Location
-
- Pune
Job Description
- Responding to incoming self tickets or chats as first point of contact for clients with IT or product related problems, utilizing established protocol(s)
- Using appropriate questioning techniques to determine the root cause of reported issues
- Diagnosing, documenting and/or resolving issues by providing the appropriate resolution or following the escalation procedure
HR Email ID: Click here to send resume
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