Brainstorm is hiring Customer Support Executive @ Pune

www.jobinvent.com 08 Oct 2019
Company Name
Brainstorm Force
Company Website
http://www.brainstormforce.com/
Experience
Freshers/Experienced
Job Role
Customer Support Executive
Job Type
  • Fresher
  • Experienced
Job Location
  • Pune

About Company

  • We are a GANG. Gang of the passionate hackers, designers, writers, marketers, artists and creatives. Simplicity, innovation, and care for user experience is what makes our DNA unique.
  • We started Brainstorming around March 2009 to help over clients ranging from small scale business & SMEs to Fortune 500 companies with complete digital marketing and design services. 
  • We ask the right questions which make it easy to understand the specific details of your project. Satisfying your needs is our sole focus and that is why we work with you, your needs, and your problems to deliver results successfully.
  • With more than 6 years of experience, we have developed extreme expertise in all aspects of designing and marketing.
  • We believe in achieving long term business goals rather than going for the short term gains, and this is why we keep client relationship as a key factor in our business model.
  • Its not about what we do but how we do it which makes us stand out in digital marketing industry! Making Internet a better experience and helping it move forward is our mission.

Eligibility Criteria

  • Fluent written English
  • Helpful & polite nature
  • WordPress debugging to identify problems and fix them
  • In-depth knowledge of WordPress
  • Must be able to write basic CSS
  • Knowledge of PHP & JS is not required, but appreciated

Job Description

  • Answer support tickets via email and forums
  • Help our customers by solving technical WordPress issues.
  • Report any bugs or issues to our developers
  • Write articles / documentation to avoid repetitive questions.

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