Walk-In on 14th to 15th Oct 19 for Technical Support/ Freshers at Ample Technologies Private Limited @ Bangalore

www.jobinvent.com 14 Oct 2019
Company Name
Ample Technologies Private Limited
Company Website
https://ample.co.in/
Experience
0 - 1 yrs
Job Role
Technical Support Engineer
Job Type
  • Walk-in
  • Fresher
Job Location
  • Bengaluru/Bangalore

About Company

  • At Ample, we believe in partnering with customers to create and build technology solutions that make their systems, processes, and people work better together. With deep technical and industry expertise, our consulting teams are driven to connect leading technology suppliers to their customers. Ample was founded in 1997 in Bengaluru and is today present across major cities in India – Chennai, Hyderabad, Kochi, Mumbai, Pune, Bengaluru and Delhi. 
  • We cater to the technology needs of the largest enterprises as well as individual consumers. Our premium retail stores pamper the individual consumer, whereas our dedicated B2B teams address the needs of enterprise and large business customers. Our domain expertise, unique work culture and technical excellence help customers thrive, and be future-ready. With a current turnover of 400 Cr, we are looking at a 80% growth in the next fiscal.
  • Our Retail Presence We also own and operate multiple formats of retail. Ample is the first to own and operate the country’s first Apple flagship retail store - Imagine (formerly Apple Centre). Imagine was established with the experience and expertise of Apple Retail worldwide when IT retail in India was in its infant stages. 
  • Imagine has grown into thirteen stores and is adding many more to its chain. iCentre with three stores in Bengaluru, is an Apple Authorised Reseller committed to providing outstanding service. iCare is an Apple Authorised Service Provider (AASP), with expert Apple Certified Technicians providing professional service. We also have Brand Samsung included in our portfolio with the launch of two Samsung Smart Plazas at Bengaluru.

Eligibility Criteria

  • Knowledge on computer hardware & software is added advantage.
  • Excellent language fluency, excellent verbal & written communication skill.
  • Should be able to handle customer queries and should aim at customer delight.
  • Should be technically sound.
  • Self driven & goal oriented and willing to work on Weekends

Job Description

  • Handling customer queries / issues in the store related to (Mobile, Laptop & Desktop).
  • Troubleshooting of technical related issues and ensure to resolve the issues / queries.
  • Escalate problems when unable to resolve customer issues.

Address

Ample Technologies Private Limited,
4th floor, NCC Windsor, Jakkur, Yelahanka,
Bangalore
Next to Renault Yelahanka.

Walk-in Date: 14 Oct 2019 to 15 Oct 2019

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