- McAfee is a global organization with a 30-year history and a brand known the world over for innovation, collaboration and trust.
- McAfee’s historical accomplishments are founded upon decades of threat and vulnerability research, product innovation, practical application and a brand which individuals, organizations and governments have come to trust.
- From device to cloud, McAfee provides market-leading cybersecurity solutions for both business and consumers. McAfee helps businesses orchestrate cyber environments that are truly integrated, where protection, detection, and correction of security threats happen simultaneously and collaboratively. For consumers, McAfee secures your devices against viruses, malware, and other threats at home and away.
- With the mission of capturing the biggest market share in the area of cyber security, network security, endpoint security, threat research, malware research, cloud security, we work together for a common goal of shaping the company’s future by designing and building best in class cyber security solutions.
McAfee Hiring Graduate Intern Technical (Freshers) @ Bangalore
- Company Name
- McAfee
- Company Website
- https://www.mcafee.com/
- Experience
- Freshers
- Job Role
- Technical Support Engineer
- Job Type
-
- Fresher
- Job Location
-
- Bengaluru/Bangalore
- Education
-
- Graduate
About Company
Eligibility Criteria
- Excellent verbal & written communication skills is a MUST.
- Be able to effectively communication with global customers over phone & email.
- Industry certifications like CCNA, MDSE, S+ will be preferred.
- Basic understanding of Microsoft Windows technology with some exposure to Server operating systems.
- Basic networking knowledge.
- Beginner level knowledge on Linux is preferred.
- Knowledge of computer security procedures and protocol.
- Exposure to security concepts is an advantage.
Job Description
- Act as the first point of contact for corporate/enterprise customers of McAfee.
- Handle real-time voice calls and portal cases and respond in a timely manner.
- Work in a team with assorted expertise.
- Update customers on progress of their cases on a regular-basis.
- Leverage team members’ expertise to deliver resolutions to customers in a timely-manner.
- Maintain a friendly, open, approachable, positive attitude.
- Willingness to work in 24x7 rotational shifts (including night shifts) is a must.
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