- eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels.
- Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).
- Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA and APAC.
- To learn more about us, visit www.eGain.com or call our offices: +1-800-821-4358 (US), +44 (0) 1635 800087 (EMEA), or +91-(0)-20-6608-9200 (APAC). Also, follow us on Twitter at http://twitter.com/egain and Facebook at http://facebook.com/egain
eGain Communications Private Limited is looking for Java Support Engineer @ Pune
- Company Name
- eGain Communications Private Limited
- Company Website
- http://www.egain.com/
- Experience
- 1 -3 Yrs
- Job Role
- Java Developer
- Job Type
-
- Experienced
- Job Location
-
- Pune
- Skills
-
- J2EE
- Java
- JSF, JSP/Servlet
- Angular
- JavaScript / Jquery
- MySQL
- Education
-
- BE/BTech
- ME/M.Tech
- Mcs
- BCA
- MCA
About Company
Eligibility Criteria
- 1 to 3 years of experience in technical support, preferably in product development companies
- Knowledge of Java, Javascript, JSP, Eclipse, Net Bean, Database is preferable
- Experience in various software and/or troubleshooting techniques and tools
- Excellent oral and written communication skills.
- Strong customer orientation
- Required Skills:
- Application Servers WildFly, Jetty, JBoss
- JDK JDK 8, Open JDK11
- J2EE technologies Java, JSP, JS, JMS, Servlets
- Scripts JavaScript, Angular JS
- ActiveMQ, HornetQ
- MS SQL 2014, MS SQL 2016 Standard, Enterprise
Things To Remember
- Only Male Candidates need to apply
Job Description
- Independently diagnose, troubleshoot, debug and resolve functional issues reported by customers.
- Work closely with Product Development, Professional Services, QA and Product Management in-house departments to resolve assigned customer issues within the agreed SLA.
- Provide Support to eGain Product on J2EE platform.
- Willingness to work in Application support and production support environment
- Should have ability of debugging.
- Should have ability to interact effectively with global customers and team.
HR Email ID: Click here to send resume
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