- Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company.
- We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
- A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents.
- Together, we discover ideas and connect the dots to build a better and a bold new future.
WIPRO hiring for BE/B.Tech (All Branches), Arts, Science and Commerce 2019 batch @ Across India
- Company Name
- Wipro
- Company Website
- http://www.wipro.com
- Experience
- 0 - 1 yrs
- Job Role
- Service Desk Engineer
- Job Type
-
- Fresher
- Job Location
-
- PAN
- Branch
-
- Automation / Instrumentation
- Electrical Engineering
- Electronics and Telecommunication
- IT
- CS
- Mechanical Engineering
- Batch
-
- 2019 Batch
About Company
Eligibility Criteria
- Good Communication Skills
Selection Process
- Group Discussion
- Technical Interview
- HR Interview
Job Description
- Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
- Excellent communication skills required as you will work in International Voice Support
- Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
- Responding in a timely manner to service issues, request, and take care of the complete operations.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Provide support, including procedural documentation & relevant reports
- Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)
- Other Criteria
- Candidates must have a full-time degree course recognized by the Central/ State Government of India.
- All arrears and backlogs need to be cleared at the time of the selection process.
- Candidate should have completed all exams/ viva-voice/ training and should not have any pending attendance requirement with the college.
- Candidate who has appeared in any Selection Process at Wipro in the last three months is not eligible.
- Candidate must not have more than three years of gap, if any, between 10th and graduation.
- Candidate must be willing to work in a 24*7 shift environment and relocate to any location within India.
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