Genpact india pvt ltd is hiring for Domain Trainee
- Company Name
- Genpact india pvt ltd
- Company Website
- https://www.genpact.com/about-us/regions/asia/india
- Job Role
- Domain Trainee
- Job Type
-
- Fresher
- Internship
- Experienced
- Job Location
-
- Gurgaon
- Skills
-
- MS Excel
- Education
-
- BBA
- BE/BTech
- MBA
Job Description
- Readiness of new hire class – logistics, documentation
- Timely & effective pre- process & process trainings (internal or client led)
- Create daily/weekly dashboards on new hire training progress along with regular report outs
- Feedback & coaching of new hires
- Ensure 100% adherence to new hire learning paths
- Knowledge Management
- Ensure 100% adherence to SOPs/Update trackers, Update dissemination for all new and stable processes
- Conduct error root cause analysis, training needs identification, planning and conducting refreshers, knowledge assessments
- Create action plan for people missing SLAs during training and post training completion
- Manage the Quality metric for the process and accountable for the team of Quality auditors and own the Quality audit frameworks for the business
- Daily touch points with process trainers, SME to effectively drive knowledge management and people development practices
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