CommVersion Solutions Private Limited is hiring for Customer Care
- Company Name
- CommVersion Solutions Private Limited
- Company Website
- https://commversion.com/
- Experience
- 0 - 3 Years
- Job Role
- Customer Care Executive - Chat Process
- Job Type
-
- Experienced
- Non Technical
- Job Location
-
- Navi Mumbai
- Mumbai
Job Description
- The Chat Operator must write fluent English.
- Effectively engaging with chat visitors.
- Learning new knowledge banks and understanding the nature of new clients and their products or services;
- Learning and following established key operator questions and leads within a set timeframe and including appropriate and correct pieces of information;
- Sending leads to the correct client, email address and with the correct transcript.
- Required Candidate profile
- Understanding live chat and experience with live chat platforms;
- Demonstrable ability to understand and respond appropriately to off-message user questions;
- Team player who loves working collaboratively in an innovative, fast growing & challenging environment.
HR Email ID: Click here to send resume
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