NICE Systems Ltd. is hiring for Software Engineer
- Company Name
- NICE Systems Ltd.
- Company Website
- https://www.nice.com/
- Experience
- 4 - 7 Years
- Job Role
- Technical Support Engineer
- Job Type
-
- Experienced
- Job Location
-
- Pune
- Education
-
- BE/BTech
Job Description
- The Recording Support team is the highest Technical level in NICE Global Services organization, and the only one interfacing with R&D.
- Seeking for a service oriented professional with excellent communication skills and high sense of ownership.
- Candidate should have University education or similar level obtained by work experience in Computer Science with at least 4+ years of technical experience within the industry and/or proven customer support experience globally, preferably handling PBX/ VOIP issues.
- Have knowledge of the following (stated as keywords): Avaya, Cisco, Genesys, Alcatel.
- Good working knowledge of: Windows Operating Systems, TCP/IP, VOIP, SIP, Wireshark, MS SQL Server Databases, Microsoft Office
- Should have experience with Networking and IP/SIP communication analysis
- Good IT skills in troubleshooting and ownership from begin to end
- Strong Telephony background
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