Zocdoc Online Health Management Pvt. Limited is hiring for Software Engineer
- Company Name
- Zocdoc Company
- Company Website
- https://www.zocdoc.com/
- Experience
- 1 - 3 Years
- Job Role
- Technical Support Specialist
- Job Type
-
- Experienced
- Job Location
-
- Pune
- Education
-
- BE/BTech
- Branch
-
- CS
- IT
Job Description
- Candidate should have Bachelors degree in Computer Science or related field or a mixture of IT-related certifications with 1 to 3 years experience in a progressively responsible technical support or helpdesk role. Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale. Strong customer service background required.
- Experience with some of the following: G Suite Apps, JIRA, Confluence, Slack, and Bettercloud.
- On-site and remote desktop troubleshooting skills for PC and Mac, software and hardware.
- Proficiency with MS Windows domain environment (Windows Server, Active Directory, LDAP, DHCP, license management, workstation imaging, access controls)
- Proficiency with Single Sign-On and Multi-Factor authentication.
- Experience with JAMF/ JSS Suite.
- Scripting experience (BASH, PowerShell, or similar).
- Should be Flexible to work in night shift (US shift)
- Immediate Joiners Preferred.
HR Email ID: Click here to send resume
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