DXC Technology is hiring for Software Engineer

www.jobinvent.com 11 Feb 2021
Company Name
DXC Technology
Company Website
https://www.dxc.technology/
Experience
0 - 3 Years
Job Role
Technical Support L1
Job Type
  • Experienced
Job Location
  • Bengaluru/Bangalore
Education
  • BE/BTech
Branch
  • IT
  • CS

Job Description

  • Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
  • Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
  • Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.

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