Ecolab is hiring for Application Engineer- Mechanical
- Company Name
- Ecolab
- Company Website
- https://www.ecolab.com/
- Job Role
- Application Engineer
- Job Type
-
- Experienced
- Fresher
- Job Location
-
- Chennai
- Education
-
- BE/BTech
- Branch
-
- Mechanical Engineering
Eligibility Criteria
- Support to district sales personnel in the handling of Company program service calls on existing products and services, and assist in the correction problems as appropriate.
- Participate in design reviews, new application start-ups, and evaluations. Assist in critiquing products for serviceability, performance and reliability. Inter-act with appropriate company resources and work as a team.
- Ability to assess on-site field problems and operate required testing equipment to return systems to customer conformance.
- Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed.
- Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes. Document value provided to the customer whenever possible.
- Assist in the development of troubleshooting service guides and bulletins on existing products. Assume lead role of maintaining troubleshooting guides/bulletins and distribution to departments when required.
- Qualify, coordinate and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained.
- Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction.
Job Description
- Support to district sales personnel in the handling of Company program service calls on existing products and services, and assist in the correction problems as appropriate.
- Participate in design reviews, new application start-ups, and evaluations. Assist in critiquing products for serviceability, performance and reliability. Inter-act with appropriate company resources and work as a team.
- Ability to assess on-site field problems and operate required testing equipment to return systems to customer conformance.
- Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed.
- Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes. Document value provided to the customer whenever possible.
- Assist in the development of troubleshooting service guides and bulletins on existing products. Assume lead role of maintaining troubleshooting guides/bulletins and distribution to departments when required.
- Qualify, coordinate and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained.
- Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction.
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