Konecranes is hiring for Field Service Engineer

• Qualification and Experience: Diploma (Electrical) with 2 – 3 years experience

• Competencies and skills we expect for this role:
• CRM Siebel
• Field Service Siebel
• Customer focused
• Basic Crane Technical knowledge
• ISO14001 and 45001 awareness

We are now looking for Field Service Engineer who is passionate about working in Field Services role. In this role, you will be responsible for the services and maintenance at site location.

Your key role:

• Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
• The field operative accepts work packages and enters work against the SR/WP.
• The field operative cannot create new service requests (except through “do work”).
• Record faults/exceptions using Risk & Recommendation method,
• Estimate labor hours and parts cost for repairs.
• Perform Safety Review and Visit Review and record next steps.
• Consult with our customers to permit informed buying decisions based on recommendations made.