Grundfos is Hiring for Associate Application Engineer - Mechanical
- Company Name
- Grundfos
- Job Role
- Associate Application Engineer CBS
- Job Type
-
- Experienced
- Job Location
-
- Mumbai
- Education
-
- BE/BTech
- Branch
-
- Mechanical Engineering
Job Description
The successful candidate will be responsible for and is not limited to the following:
- Evaluate complex inquiries from customers and Grundfos external sales
- Providing technical assistance to customers regarding product sizing, application, system, and solutions to ensure the functionality of the solution in practice within the required time frame
- Ensure compliance to technical and commericial specifications
- Follow up on Customer interactions within set Service Level Agreements (SLA)
- Coordinate with subcontractors and suppliers to gain pricing and technical data as per tender requirements
- Process special orders and inquiries in coordination with the suppliers
- Support sales teams by handling tenders and projects, including providing dimension, specifications, calculations, time of delivery, operation, and maintenance issues
- Identify business opportunities and handover to external sales
- Ensure customer master data is updated on the portfolio of customers under their responsibility
- Support with ad hoc tasks defined by leadership
Your required skills and experience include:
- Bachelor’s Degree in Engineering (Mechanical) or equivalent work experience (minimum of 3-5 years)
- Previous experience within Customer Services. Relevant administrative experience, organizational skills & accountability with the Customer
- Knowledge of business structure, products, and key market needs to create a su-ccessful Customer-centric experience
- Demonstrate working knowledge SAP (CRM/SD)
- Familiarity with MS Office applications
- Fundamental Product and Application Knowledge – Interpret type keys, identify pumps vs spare parts, kits vs motors, identify where a product is built will be an advantage
- Good communication and networking skills together with the ability to build strong and trusting relationships with both Internal and External Stakeholders
- Excellent written and spoken English
Why Grundfos?
- Global values-driven organization
- Great team culture and positive work environment
- Wide range of employee benefits
- Access to extensive internal training with global career development opportunities
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