DatAvail is hiring for freshers as Trainee DBA / Jr. DBA
- Company Name
- DatAvail
- Company Website
- http://datavail.com
- Experience
- 0-1 years
- Job Role
- Trainee DBA / Jr. DBA
- Job Type
-
- Fresher
- Job Location
-
- Mumbai
- Maharashtra
- Skills
-
- SQL
- MS Excel
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
Eligibility Criteria
•Requires a bachelor’s degree in a specified discipline
•0-1 years of relevant work experience OR an equivalent combination of training and experience
•Knowledge of working on Production Environment
•Knowledge of SQL Technologies will be an added advantage
• Proficiency in working on Excel, PowerPoint and Word.
• SQL Certifications would be a plus!
Job Description
- Working in 24*7 support model
- Providing support in non-production and production environments.
- Technical Service Desk
- First Call Resolution (FCR)
- To assist organisation in achieving 25% of FCR of the overall ticket volume
- To communicate with customers as per Datavail customer communication protocol
- To work closely with the Shift Leads/Manager ensuring tickets are assigned appropriately & responded to within SLA’s.
- Support: Provide technical support, troubleshoot and resolve issues related to the PROD/DEV environments under supervision of Tier 2/Tier 3 DBA.
- To perform basic routine DBA activities & service requests
- To monitor customer production /development environments using various monitoring tools.
- Strong understanding of Windows Operating System
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