HGS is hiring for freshers as Technical Support Executive
- Company Name
- HGS
- Company Website
- http://www.tradesman.com/?r=HGS.COM
- Experience
- 0-12 months
- Job Role
- Technical Support Executive
- Job Type
-
- Fresher
- Job Location
-
- Bengaluru/Bangalore
- Skills
-
- MS Office
- Good Communication Skill
- Education
-
- Graduate
- Branch
-
- IT
- CS
Eligibility Criteria
- Under Graduates/Graduates (Non B.E, B.Tech)
- Fresher/0-12 Months
- Desired Skills and Abilities
- Excellent Communication Skills
- Basic Telephone Etiquettes
- MS Office
- Basic System Navigation Skills
- Customer Focus and Being Attentive
- Trouble shooting
- Good reasoning and analytical skills
- Active listening skills
- Ability to comprehend the customer requirement well
- Good understanding about ISP.
- Willing to work in Rotational shifts
- 5 days work/2 rotational weekly offs
- Transport facility provided
Job Description
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
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