Egain is hiring for freshers as IT Engineer/System Administrator
- Company Name
- Egain
- Company Website
- http://egain.com/
- Experience
- 0-2 years
- Job Role
- IT Engineer/System Administrator
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Pune
- Skills
-
- Linux
- Education
-
- BE/BTech
- Branch
-
- IT
- CS
Eligibility Criteria
- Bachelor’s degree in Information Technology or Computer Science or related fields.
- Experience in Hypervisor VM administration, centralized management, cluster nodes, attached storage, etc. (Hyper-V and VMWare)
- Experience with Windows and Linux server setup and administration, networks (LAN and WAN), and patch management. Experience in enterprise support and configuration of Apple Mac and iOS, and Android
- Active directory administration (user account management, group policy, power shell)
- Experience in local storage administration such as install, monitor, troubleshoot, and upgrade of NAS and SAN (QNAP, Dell EqualLogic, or equivalent technologies)
- Knowledge of VPN, TCP/IP, DNS, DHCP, Domain Controller, and IIS
- Knowledge of network security such as firewall, ACL, and switch management
- PowerShell scripting experience
Job Description
- Deploy, configure, and maintain corporate systems and networks for eGain users worldwide
- Manage servers, network, phone systems, and business applications
- Monitor existing infrastructure, perform preventative maintenance work, backup, and perform other regular support activities to ensure effectiveness
- Identify and recommend design and configuration improvements of systems and applications. Investigate and analyze systemic issues and provide remediation
- Ensure all components are maintained and work reliably to meet eGain business needs
- Ensure that all work and changes are performed according to the defined change management process to minimize disruption to existing business use
- Provide helpdesk support, as needed, to employees
- Assist in keeping track of the eGain infrastructure assets and ensure that the infrastructure and data are always kept secure. Perform system risk assessments for corporate systems in accordance with compliance requirements
- Effectively make oral and written reports and prepare clear and concise documentation
- Due to the vital role in supporting the business 24/7 and in case of critical business-impacting issues, working nights or weekends may be required.
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