VMware is hiring for freshers as Technical Support Engineer- I
- Company Name
- VMware
- Company Website
- https://www.vmware.com/
- Experience
- 0 years
- Job Role
- Technical Support Engineer- I
- Job Type
-
- Fresher
- Job Location
-
- Bengaluru/Bangalore
- Skills
-
- Linux
- Good Communication Skill
- Education
-
- BS
- BA
- Branch
-
- IT
- CS
Eligibility Criteria
- Basic to Advance level ln Windows Server is required, Linux being an advantage but not a must
- Good customer advocacy and relationship building skills
- Good verbal communication and desire to problem solve
- Ability to research problems and document their solutions
- An ability to manage time efficiently, balancing competing priorities
- BS/BA degree or equivalent technical experience
- Hands on experience with VMware products is highly preferrable
- Experience with operation and administration of large Windows Server and Desktop Environments
- An understanding of Cloud and Virtualisation technologies
Job Description
- First steps on in this role will be to upskill on our support processes and products and to understand how we work as part of a global team
- Once achieved, you will begin to troubleshoot customer issues with the support of tenured engineers through the knowledge you have gained. You will constantly work with team members to find solutions for customers
- As your skill set grows, you may choose to work on additional product lines and progress your skillset on more technologies or seek to become experts in a wide variety of products and or technology related
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