LionBrodge is hiring for freshers as Junior Engineer 1
- Company Name
- LionBridge
- Company Website
- http://Lionbridge.com
- Experience
- 0-1 years
- Job Role
- Junior Engineer 1
- Job Type
-
- Fresher
- Job Location
-
- Mumbai
- Education
-
- BE/BTech
- Bsc
- MCA
- Branch
-
- IT
- CS
Eligibility Criteria
- MCA, or B.E/B-Tech degree in Computers/IT or BSC-IT and preferred skills in programming languages like C#, DotNet, good with database SQL.
- Excellent Communication skills.
- Willingness to work on L3 Dev Support profile and in 24x5 rotational shifts
Job Description
- Position: Software Engineering
- Exp: Fresher or 0-1year
- Job Responsibilities: Level 3 Dev Support Role: -
- To perform the troubleshooting on the software applications support tickets/issues,
- To provide resolution/configuration fixes/comment on the support tickets in quick turnaround time.
- To filter the tickets that are real issues needing the development fix and to assign it to the engineering team.
- Co-ordinate with the Users/Operations team and Engineering team for resolution of the tickets.
- Validating any quick fixes to be deployed to production.
- To co-ordinate with the Level 1/2 support teams for client issues/tickets.
- To co-ordinate with the Product Owner for any new feature requests/enhancements from client issues/tickets.
- To co-ordinate with customers while on customer calls.
- Time/Shifts: - Resource will have to work on shifts in rotation basis to support US and Europe time zone
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