- Tech Mahindra is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
Tech Mahindra is hiring for freshers as Technical Support Executive- Noida
- Company Name
- Tech Mahindra
- Company Website
- https://www.mahindra.com/
- Experience
- 0-3 years
- Salary
- 3.25-4 LPA
- Job Role
- Technical Support Executive- Noida
- Job Type
-
- Fresher
- Experienced
- Job Location
-
- Noida
- Education
-
- BE/BTech
- ME/M.Tech
- BCA
- MCA
- Bsc
- MSc
- Branch
-
- IT
- CS
About Company
Eligibility Criteria
- Any Technical Graduate can apply. (B.Tech | B.E. | B.Sc(IT) | BCA - MCA | M.Tech | B.Sc(Computers) | B.Com(Computers).
- Any Undergraduate with Technical Experience of minimum 6 Months can apply.
- Excellent Spoken English
- Basic Technical Knowledge - Networking / Troubleshooting Skills.
- Any Undergraduate fresher can also apply.
- But ensure you are not pursuing any regular courses.
- Must be comfortable with Any shifts
- Must be comfortable with Work from Office.
Job Description
- Voice Support & technical Support to ensure closure as per given SLA.
- Follow-up/ update ticket for every call to ensure timely closure.
- Call ownership, drive to resolution and communication with customer.
- Call Closure and customer satisfaction survey.
- Telephonic support to End Users.
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