Paytm is hiring for freshers as Merchant Helpdesk (Onus)- Associate
- Company Name
- Paytm
- Company Website
- https://paytm.com/
- Experience
- 0 years
- Job Role
- Merchant Helpdesk (Onus)- Associate
- Job Type
-
- Fresher
- Job Location
-
- Noida
- Saharanpur Uttar Pradesh
- Skills
-
- MS Office
- Education
-
- Graduate
- Branch
-
- Aerospace Engineer
- Electromechanics Engineering
- Thermal Engineering
- MBA
- Industrial Engineer
- Automobile Engineering
- Electrical and Electronics Engineering
- Production Engineering
- Mechatronics
- Chemical
- Mining
- Civil
- Metallurgy
- Electronics and Communication Engineering
- Automation / Instrumentation
- Electrical Engineering
- Electronics and Telecommunication
- IT
- CS
- Mechanical Engineering
Eligibility Criteria
- Handling email/chat support.
- Proficient in understanding Merchant issues.
- Excellent communication skills Verbal & Written.
- Basic knowledge of MS Office (Excel).
- Smart thinking and clear communication.
- Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!
- High level of drive, initiative and self-motivation.
- Ability to take internal and external stakeholders along.
- Understanding of Technology and User Experience.
- Love for simplifying.
- Growth Mindset.
- Willingness to experiment and improve continuously.
Job Description
- Helping the Online Merchants in resolving daily issues/concerns raised on Emails.
- Proficient in understanding Merchant issues and providing resolution within the defined TAT.
- Handling Escalations from Online Merchants.
Job Seeker Advisory & Application Guidelines
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